I have been writing in the journal for a week and it's been fine. Today I tried to add a picture to my page from my own pictures and the journal just froze. when I open it I can log in but i cannot type on a new page and it won't display the list.
We are sorry for the inconvenience. Could you please close the app and restart the mac. Now open the Reminisce - Journal app and try to type. Still you face the same issue. Please contact us. arvistech.mac@gmail.com
Hi Alexis Richardson, If you typed the wrong password for more than 3 times means you will get the password hint below the password text field. You can guess the password from the password hint. Suppose if you can't guess your password means please contact us at arvistech.mac@gmail.com. We will guide you to reset the password.
It is easy to reset your password. Just follow the below steps.
1.Open 'Finder' application. 2.Click 'Go' in the top menu bar. 3.Select 'Go to Folder' from the menu. 4.Copy and Paste the below file path, ~/Library/Containers/com.arvistech.reminiscejournal/Data/Library/Preferences/com.arvistech.reminiscejournal.plist 5.Then delete the com.arvistech.reminiscejournal.plist 6.Restart your mac.
Now you can set the new password for the app. Your past journals will not be deleted. :) If you have any questions please don't hesitate to contact us again.
This problem is with the apple location services. Sometimes you will get this problem. Please go to 'System Preferences' click 'Date & Time' and select 'Time Zone'. Check the 'Set time zone automatically using current location'. You will get the same error here also.
Dear Arvus Tech, I hope that the export function upgrade will be available very soon. I would be happy to pay for an upgraded app version, or add on, to get that feature. Thank you! RJ is a great app.
I entered the journal to add a day and all of my previous entries are missing. I recently changed my iCloud account. Would those entries be in the old account and if so, how do I recover them?
Sign into your old iCloud account. Now open the Reminisce - Journal app. You will see your old entries.(check whether iCloud is selected in the preferences of the app). If you got all the entries in the app then change the iCloud to None. Your entries will be copied to Local file system.
Now logout of old iCloud account. Sign into your new iCloud account. Now change the preferences of the app from Local to iCloud.
If you have any questions please mail us arvistech.mac@gmail.com
Dear Arvus Tech, I hope that the export function upgrade will be available soon. I would be happy to pay for an upgraded app version, or add on, to get that feature. Thank you! RJ is a great app.
Dear Arvus Tech, I hope that the export or a print function upgrade will be available very soon. I would be happy to pay for an upgraded app version, or add on, to get that feature. Thank you! RJ is a great app.
I tried opening the reminisce journal but a pop up keeps coming up saying that its damaged and to delete it and reinstall it. I tried to delete it, but the only option is to update the app, yet it won't update.
Please go to 'Applications' folder, right click the app and select 'Move to Trash' and Empty the Trash. Now restart the Mac and download the app again from the Mac App Store. Your moments won't be deleted in this process.
That's great :) Dear Ca1234 Could you please help us to make the Reminisce - Journal popular? Would you mind rating Reminisce - Journal? https://itunes.apple.com/in/app/reminisce-journal/id1057091646?mt=12
If you are using iCloud sync means the data will be saved in the iCloud server. So you can reformat the computer without a backup. If you are not using sync means please email us arvistech.mac@gmail.com. We will tell the details to back up.
I just purchased the upgrade. I hit my three limit and a pop up asked if I wanted to purchase the app. I did and received a measure the purchase was approved. Nothing showed to load and it did not automatically load. Help?
Please close the app and restart the mac. If the amount is deducted from your account and you can't able to add more than 3 entries means please click Restore button (next to the upgrade button). You will not charged again. Still have any questions please don't hesitate to contact us again.
Hi, I just got Reminisce Journal and am having a problem with it. I started off syncing to iCloud and then switched to local. When I switched back to iCloud I now have two of every entry that I have made. When I tried to delete one it ended up deleting both of them. Can you help me fix this?
Hi! I've been using Reminisce Journal since January, and I absolutely loved using it until today. Since I had reached the limit number of free journal entrees, it said I had to update the app to save what I wrote down for today, so I clicked ok button to update for $39.99. Then, it said it couldn't update it, and I had to go to Canadian app store to update it, which I did for $6.99. After the update, I opened it, and I could save my journal. After I closed it, I tried opening it again, and since then, it says: “Reminisce - Journal” is damaged and can’t be opened. Delete “Reminisce - Journal” and download it again from the App Store."
I've written down so many important ideas on my journal that I cannot risk losing them. What can I do to retrieve them, if at all?
Hi, Just delete the application and download again from the Mac app store. Your data will remain safe. Deleting the app will not delete your entries. Still have any questions don't hesitate to contact us again. Thanks :)
Hi, it's really a great and simple app. I just gave it 5 stars on the App Store. Just a recommendation: You should try to add features like a mobile app (including sync) and a menu bar integration and the app would be perfect. (most competitor apps have this features)
Thanks for the suggestions. Currently we are working in the iOS version of the application. We will add the menu bar integration after the release of iOS version.
Hi, I do like this journal app, but one think that really frustrates me is when I select a word by either dragging the mouse over it or double clicking on it, the word or text does select but then the font editor pops up and steals the text editor's focus so I can't type to replace that text. It takes an extra step to get rid of the font editor. This makes the app harder to use (in my opinion) and I hope there is something you can do to improve the usability. Also, I am very eagerly awaiting the iPhone version of this app. Do you know yet when it might be available?
In the upcoming version of the Mac app we will surely fix this issue. Our team is working in the iOS version of the app. Coming September we will release the iOS Version. Thanks
Hi - my two journal entries from yesterday are there - also the one I did for today?I upgraded to the buy version - they are still not there? I pressed done for them both and I was able to go back into them yesterday? when i open the app for the forth entry it says " would you like to load the unsaved moment from the previous session?" well how the heck do I save them then apart from pressing done? best wishes Marcus
My journal says "Alert! Please wait while loading moments"
My laptop broke due to water damage but I was able to keep my hardrive. I was wondering if that had anything to do with it. Not trying to lose all my memories
Hi, Please restart your mac and try again. If you still has this error. Please contact us at arvistech.mac@gmail.com. We will surely help you to get back your memories. Thanks Arvis Tech
First restart your mac. Then open Reminisce - Journal app. Then click More in the top tab bar. Then click Security and then click Restore button. You won't be charged twice for the same In App Purchase. Still have any questions please contact us at arvistech.mac@gmail.com
Hi There, I really like app but had an issue upgrading it. I upgraded to pro version paying 5$ but it still keeps asking me to upgrade, whenever I try to create a new page. Can anyone help with that?
First restart your mac. Then open Reminisce - Journal app. Then click More in the top tab bar. Then click Security and then click Restore button. You won't be charged twice for the same In App Purchase.
Still have any questions please don't hesitate to contact us again.
Hello, I have added pictures to a journal entry and after opening the entry from the List, I am unable to view the pictures. I try to edit and even delete the entry and a message pops up saying, "Some images are not loaded, please wait." They have still not loaded. Is there a solution to this problem?
I got a message to upgrade Pro-version, so I paid $5.49 but still I'm receiving the message to upgrade and I can't upload any comments more. What should I do?
HELP! I recently bought the full version of the 'Reminisce' but it still says I can't save the 4th entry. I don't understand how to make this work. I am unable to make any further entries.
Hi, Please go to More in the top tab view. Then click Restore button. You purchase will be restored. You won't be charged again. Still have any questions please contact us at arvistech.mac@gmail.com
I like this app. But when I downloaded phone version, I had to pay about 3 dollars for pro version even though I already paid on pro version for Mac. Is it normal? And it did not even automatically synced. What should I do?What would be the problem?
The InApp purchase of iOS version and Mac version should be purchased separately. Please check whether you have signed in the same iCloud account in your iPhone and Mac. Thanks
I've been using both the IOS and the desktop version of this app. I like it a lot, but I've noticed a problem with formatting --- When I try italicizing a text or changing its size/font, that formatting will only show up while I'm editing the entry. When I hit "Done" on the entry, and then click again on the entry from "List", the italics/font/sizing is all undone. Weirdly, bold "sticks" --- that is, when I add bold to my entry, hit "done", and go back to my entry, the bold still shows up. What's going on here? Sounds like a bug to me.
Where are my memories stored if I do not use the icloud option? Something messed up on my computer and I can find the app, but all my previous memories are gone. Is there a way to restore them?
I run Reminisce on Mac 12.10.6 on 2 different computers. Both have been working flawlessly since I bought the app. Today the app crashes, repeatedly, on both computers as soon as I open it. The app reaches a a blank list with today's date before closing itself. The IOS version still runs fine, but I'd like to have the mac app back!
I have more than 40 entries so far, but right now I am unable to save a new entry that is made. It makes the new entry but upon restarting the app, the new entry is not saved anymore. Deleting an old entry didn't help either so the problem shouldn't be hitting any maximum limit. Can you please help?
I purchased the Pro version for my Mac and iPhone. Working great on my iPhone, but the Mac version isn't recognizing that I've upgraded. I've hit the "restore" button and nothing happens. It will not save new entries, but it is syncing the entries from my phone. Very frustrating!
5.Then delete the file com.arvistech.reminiscejournal.plist
6.Restart your mac.
Now you can set the new password for the app. Your past journals will not be deleted. :)
Dear Could you please help us to make the Reminisce - Journal popular? Would you mind rating Reminisce - Journal? https://itunes.apple.com/in/app/reminisce-journal/id1057091646?mt=12
If you still have any question please don't hesitate to contact us again.
I had and paid for the app on my MacBook but when I uninstalled and installed it again all the data that I made for about 2 months deleted, is there any way of retrieving it?
I bought this app thinking that it was a way of separating diary records based on personal or business matters. I need to keep these separate for legal reasons and don't want my personal details recorded with my more open business dealings. For example, for tax purposes and professional registration as a teacher, I need to keep a diary of professional development activities. It would be impossible for me to reconcile the PD stuff if it is all jumbled up in my "went hiking in the forest" stuff. There is no user manual and I am unclear on what a "moment" is, and what to do with that obscure bit of information. Thanks
This information you provided in the blog that is really unique I love it!! Thanks for sharing such a great blog Keep posting.. How to Delete Photo Library on Mac
Bullet journal apps help you to be memorable your every day and every second. The Bullet Journal is a system which is a to-do list, notebook, sketchbook, and dairy. It also forgave organization and customizable system. If you want memorable your every day and every second, you can see it. Today will give you some best bullet journal apps.
I purchased both Mac version and IOS version of Reminisce, but the sync of journals written with mac and iPhone is not working. How can I fix this problem?
Hi I tried to purchase the Pro version but after I select Yes in the "Would you like to upgrade to Pro Version?" dialog nothing happens. I tried to restart my Mac which gave me a prompt to sign in after the dialog which I confirmed with touch id. After the prompt there was also no follow up dialog...
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Hi there, love the app! I've been using it for a couple years now, and it's been great. However this last week the find feature has completely stopped working, nothing at all, all find menu options grayed out. I tried deleting preference files, and deleting/reinstalling the app, but still not find. Any suggestions? Thanks for a cool product.
I purchased this app a few years ago and have written many journal posts. I have since switched computers and now, I cannot access my purchased app. Every time, I try to download the app, it downloads the free version that I cannot enter my password into. Help please?
I've really been enjoying using this app but it has a few gremlins (time stamps and location tagging) and I'm disappointed to find that support seems to be non existent. I've tried emailing but no reply. This suggests that nothing will ever be fixed and the app will slowly fall into disrepair. Also, the IOS version has no search function which renders it useless as a journal. Wish I'd spotted that before I bought both versions.
I used Reminisce for a few years now. However, now, when I click to launch the app, it briefly "looks" like it's opening, then abruptly disappears. It never actually launches at all. I've had to reinstall the app every single time I want to journal.
Hi, I have been using Reminisce and now when I open it a crash happens immediately on the Mac. If I delete it and reinstall it it opens. But then once it syncs with iCloud it then crashes on the next opening. Can you please help?
I agree. if you have an iPhone/iPad it still seems to work. I plan on rescuing all my entries from there and importing them (one by one - ARG!) to another app. I'm so disappointed that I invested and it's still being sold, but not being checked for bugs. That's disappointing.
I have been writing in the journal for a week and it's been fine. Today I tried to add a picture to my page from my own pictures and the journal just froze. when I open it I can log in but i cannot type on a new page and it won't display the list.
ReplyDeleteWe are sorry for the inconvenience. Could you please close the app and restart the mac. Now open the Reminisce - Journal app and try to type. Still you face the same issue. Please contact us. arvistech.mac@gmail.com
DeleteHi we have fixed this issue and updated the app in the Mac App Store. Please update the app and use. Happy Journaling.
DeleteThis comment has been removed by the author.
ReplyDeleteI forgot my password.
ReplyDeleteHi Alexis Richardson,
DeleteIf you typed the wrong password for more than 3 times means you will get the password hint below the password text field. You can guess the password from the password hint. Suppose if you can't guess your password means please contact us at arvistech.mac@gmail.com. We will guide you to reset the password.
I forgot my login password. how should I retrieve it or change it?
ReplyDeleteIt is easy to reset your password. Just follow the below steps.
Delete1.Open 'Finder' application.
2.Click 'Go' in the top menu bar.
3.Select 'Go to Folder' from the menu.
4.Copy and Paste the below file path, ~/Library/Containers/com.arvistech.reminiscejournal/Data/Library/Preferences/com.arvistech.reminiscejournal.plist
5.Then delete the com.arvistech.reminiscejournal.plist
6.Restart your mac.
Now you can set the new password for the app. Your past journals will not be deleted. :)
If you have any questions please don't hesitate to contact us again.
Unable to determine current location at this time. but I want to able to determine current location at this time. How can I do?
ReplyDeleteThis problem is with the apple location services. Sometimes you will get this problem. Please go to 'System Preferences' click 'Date & Time' and select 'Time Zone'. Check the 'Set time zone automatically using current location'. You will get the same error here also.
Deletecan I share my journal with others ...
ReplyDeleteAt this moment it is not possible to share your journal with others. We are working in an update to export the journals in PDF format.
DeleteDear Arvus Tech, I hope that the export function upgrade will be available very soon. I would be happy to pay for an upgraded app version, or add on, to get that feature. Thank you! RJ is a great app.
DeleteI entered the journal to add a day and all of my previous entries are missing. I recently changed my iCloud account. Would those entries be in the old account and if so, how do I recover them?
ReplyDeleteSign into your old iCloud account. Now open the Reminisce - Journal app. You will see your old entries.(check whether iCloud is selected in the preferences of the app). If you got all the entries in the app then change the iCloud to None. Your entries will be copied to Local file system.
DeleteNow logout of old iCloud account. Sign into your new iCloud account. Now change the preferences of the app from Local to iCloud.
If you have any questions please mail us arvistech.mac@gmail.com
To change from iCloud to None. Press (Cmd+comma) in the app. then select sync tab.
Deletenice journal
ReplyDeletehow do i print out my journal?
ReplyDeleteAt this moment it is not possible to print from the app. We will update the app shortly with the ability to print and exporting your journal as PDF.
DeleteDear Arvus Tech, I hope that the export function upgrade will be available soon. I would be happy to pay for an upgraded app version, or add on, to get that feature. Thank you! RJ is a great app.
Deletehow do i print out my journal?
ReplyDeleteAt this moment it is not possible to print from the app. We will update the app shortly with the ability to print and exporting your journal as PDF.
DeleteHello. is printing available yet ? as a book perhaps? thanks
DeleteI am also interested in exporting onto a flash drive. Can you please tell us how?
DeleteDear Arvus Tech, I hope that the export or a print function upgrade will be available very soon. I would be happy to pay for an upgraded app version, or add on, to get that feature. Thank you! RJ is a great app.
Deletewill there be an app available for the iPhone so that I can sync from iMac to iPhone and vice-versa? unless there is one and I didn't see it??
ReplyDeleteHi Alissa Clark,
DeleteWe are working on the iOS version of the app. We didn't release it yet. We will release the app as soon as possible. Thanks.
thanks for the quick response, I will be on the lookout for the app! This app is incredibly easy and I use it daily!!!
ReplyDeleteThanks for the support! Could please rate the app in the Mac App Store?
Deletehttps://itunes.apple.com/us/app/reminisce-journal/id1057091646?mt=12
It's possible to load more than one picture a time?
ReplyDeleteIn Photo I can select more pictures but it load only one
Thanks and good job
No, it is not possible to load more than one picture a time. We will add this feature in the upcoming updates. Thanks
DeleteHello,
ReplyDeleteI tried opening the reminisce journal but a pop up keeps coming up saying that its damaged and to delete it and reinstall it. I tried to delete it, but the only option is to update the app, yet it won't update.
Thanks
Please go to 'Applications' folder, right click the app and select 'Move to Trash' and Empty the Trash. Now restart the Mac and download the app again from the Mac App Store. Your moments won't be deleted in this process.
DeleteI only took it off my desktop, not permanently removing it. I just reinstalled the app and its working!
ReplyDeleteThank you
That's great :) Dear Ca1234 Could you please help us to make the Reminisce - Journal popular? Would you mind rating Reminisce - Journal?
Deletehttps://itunes.apple.com/in/app/reminisce-journal/id1057091646?mt=12
I plan to reformat my computer, thus I will reinstall the app. Will I get the same entries that I have? Or do I have to start over again?
ReplyDeleteIf you are using iCloud sync means the data will be saved in the iCloud server. So you can reformat the computer without a backup. If you are not using sync means please email us arvistech.mac@gmail.com. We will tell the details to back up.
DeleteLove the app. Any thought on adding an iOS version?
ReplyDeleteHi Mike,
DeleteWe are now working on the development of iOS version. We will release the iOS app as soon as possible. Thanks for the love.
This comment has been removed by the author.
ReplyDeleteHi,
ReplyDeleteReally nice app, good work guys!
Is there any chance to add dark color scheme?
At this moment it is not possible to add dark colour scheme. We will forward this request to our product design team. Thanks for the support :)
DeleteCan you make a photo editor tool that will rotate the pictures please. thank you
ReplyDeleteDo you want to implement the photo editor tool in Reminisce - Journal or in a Separate application? Thank You
DeleteCan you make a photo editor tool that will rotate the pictures please. thank you
ReplyDeleteI just purchased the upgrade. I hit my three limit and a pop up asked if I wanted to purchase the app. I did and received a measure the purchase was approved. Nothing showed to load and it did not automatically load. Help?
ReplyDeletePlease close the app and restart the mac. If the amount is deducted from your account and you can't able to add more than 3 entries means please click Restore button (next to the upgrade button). You will not charged again. Still have any questions please don't hesitate to contact us again.
Deletehi, I went to go and do this but there is no restore button at all
DeleteHi, I just got Reminisce Journal and am having a problem with it. I started off syncing to iCloud and then switched to local. When I switched back to iCloud I now have two of every entry that I have made. When I tried to delete one it ended up deleting both of them. Can you help me fix this?
ReplyDeleteHi Henk vanBruggen,
DeleteIt is an issue in the iCloud. Wait for a couple of days, you will get your entries back. Thanks for contacting.
Hi! I've been using Reminisce Journal since January, and I absolutely loved using it until today. Since I had reached the limit number of free journal entrees, it said I had to update the app to save what I wrote down for today, so I clicked ok button to update for $39.99. Then, it said it couldn't update it, and I had to go to Canadian app store to update it, which I did for $6.99. After the update, I opened it, and I could save my journal. After I closed it, I tried opening it again, and since then, it says:
ReplyDelete“Reminisce - Journal” is damaged and can’t be opened. Delete “Reminisce - Journal” and download it again from the App Store."
I've written down so many important ideas on my journal that I cannot risk losing them. What can I do to retrieve them, if at all?
Hi, Just delete the application and download again from the Mac app store. Your data will remain safe. Deleting the app will not delete your entries. Still have any questions don't hesitate to contact us again. Thanks :)
DeleteIt works now! Thanks so much! :)
DeleteHi Gloria Kim, Would mind rate this app in Mac App Store?
Deletehttps://itunes.apple.com/us/app/reminisce-journal/id1057091646?mt=12
Sure thing!
DeleteThis comment has been removed by the author.
ReplyDeleteHi, it's really a great and simple app. I just gave it 5 stars on the App Store. Just a recommendation: You should try to add features like a mobile app (including sync) and a menu bar integration and the app would be perfect. (most competitor apps have this features)
ReplyDeleteThanks for the suggestions. Currently we are working in the iOS version of the application. We will add the menu bar integration after the release of iOS version.
DeleteThis comment has been removed by the author.
ReplyDeleteCould you add support for video upload. I'd be willing to pay for the upgrade. Also any update on the ios version?
ReplyDeleteNow we are working in the iOS version of the app. After that we will analyse the video uploading feature. Thanks
DeleteThanks for the quick reply. Quick suggestion, it would be smart to open a mailing list to keep us updated. Thanks again.
DeleteHi, I do like this journal app, but one think that really frustrates me is when I select a word by either dragging the mouse over it or double clicking on it, the word or text does select but then the font editor pops up and steals the text editor's focus so I can't type to replace that text. It takes an extra step to get rid of the font editor. This makes the app harder to use (in my opinion) and I hope there is something you can do to improve the usability. Also, I am very eagerly awaiting the iPhone version of this app. Do you know yet when it might be available?
ReplyDeleteIn the upcoming version of the Mac app we will surely fix this issue. Our team is working in the iOS version of the app. Coming September we will release the iOS Version. Thanks
DeleteI second this complaint. App will be perfect when this is fixed.
DeleteWe have updated the app. Now this issue is resolved.
DeleteIt would also be really nice if the window would remember it's size and position between runs. :)
ReplyDeleteall my notes have been deleted?
ReplyDeleteHi Que Sera Sera,
DeleteAre all your notes gets deleted?
Is there a way to adjust the pictures? Make them smaller or move them?
ReplyDeleteAt this moment it is not possible to adjust the pictures. May be in the future we will add this feature.
DeleteHi - my two journal entries from yesterday are there - also the one I did for today?I upgraded to the buy version - they are still not there? I pressed done for them both and I was able to go back into them yesterday? when i open the app for the forth entry it says " would you like to load the unsaved moment from the previous session?" well how the heck do I save them then apart from pressing done? best wishes Marcus
ReplyDeleteIs there a way to do a find and replace of one word in all entries at once?
ReplyDeleteYou can use cmd+F for this.
Deletehi,
ReplyDeleteI kept a password for the app and i forgot the password. How should i reset the password?
thanks in advance,
sairam
Hi
ReplyDeleteMy journal says "Alert! Please wait while loading moments"
My laptop broke due to water damage but I was able to keep my hardrive. I was wondering if that had anything to do with it. Not trying to lose all my memories
Hi,
ReplyDeletePlease restart your mac and try again. If you still has this error. Please contact us at arvistech.mac@gmail.com. We will surely help you to get back your memories.
Thanks
Arvis Tech
Hi,
ReplyDeleteI already paid for pro version, but when I try to save new post it ask again for new payment. What should I have to do to fix it?
First restart your mac. Then open Reminisce - Journal app. Then click More in the top tab bar. Then click Security and then click Restore button. You won't be charged twice for the same In App Purchase. Still have any questions please contact us at arvistech.mac@gmail.com
DeleteHi, photos that I've added in the past are now unable to load. Whenever I try to edit the entry, I am unable to because of the same reason.
ReplyDeleteHi,
DeleteIt may be an issue with the iCloud. That photo is loading from the iCloud. Please wait for 1 or 2 days. It will load automatically.
Hi There,
ReplyDeleteI really like app but had an issue upgrading it.
I upgraded to pro version paying 5$ but it still keeps asking me to upgrade, whenever I try to create a new page.
Can anyone help with that?
First restart your mac. Then open Reminisce - Journal app. Then click More in the top tab bar. Then click Security and then click Restore button. You won't be charged twice for the same In App Purchase.
DeleteStill have any questions please don't hesitate to contact us again.
This comment has been removed by the author.
ReplyDeleteHello, I have added pictures to a journal entry and after opening the entry from the List, I am unable to view the pictures. I try to edit and even delete the entry and a message pops up saying, "Some images are not loaded, please wait." They have still not loaded. Is there a solution to this problem?
ReplyDeleteI forgot my password and would like to use this app again. Can someone please help me reset the password?
ReplyDeletePlease email as at arvistech.mac@gmail.com
DeleteI got a message to upgrade Pro-version, so I paid $5.49 but still I'm receiving the message to upgrade and I can't upload any comments more. What should I do?
ReplyDeletePlease use restore button next to the upgrade button. Thanks
DeleteHow do I sync my ios version of reminisce to my mac version? Thanks, Wendy :)
ReplyDeleteJust install Reminisce journal for iOS in your iPhone. The Journal entires will be automatically synced.
DeleteHello!
ReplyDeleteCan you please provide me with steps on how to reset my password? I tried the steps above and I wasn't able to reset my password.
Thanks,
Jasmine
Please email us arvistech.mac@gmail.com
DeleteThis comment has been removed by the author.
ReplyDeleteHELP!
ReplyDeleteI recently bought the full version of the 'Reminisce' but it still says I can't save the 4th entry. I don't understand how to make this work. I am unable to make any further entries.
Hi, Please go to More in the top tab view. Then click Restore button. You purchase will be restored. You won't be charged again. Still have any questions please contact us at arvistech.mac@gmail.com
DeleteI like this app. But when I downloaded phone version, I had to pay about 3 dollars for pro version even though I already paid on pro version for Mac. Is it normal?
ReplyDeleteAnd it did not even automatically synced. What should I do?What would be the problem?
The InApp purchase of iOS version and Mac version should be purchased separately. Please check whether you have signed in the same iCloud account in your iPhone and Mac. Thanks
DeleteHi,
ReplyDeleteI've been using both the IOS and the desktop version of this app. I like it a lot, but I've noticed a problem with formatting --- When I try italicizing a text or changing its size/font, that formatting will only show up while I'm editing the entry. When I hit "Done" on the entry, and then click again on the entry from "List", the italics/font/sizing is all undone. Weirdly, bold "sticks" --- that is, when I add bold to my entry, hit "done", and go back to my entry, the bold still shows up. What's going on here? Sounds like a bug to me.
I hope there are plans to allow more than one journal in the near future.
ReplyDeleteI have downloaded the app and I upgraded to Pro version before I made my first post. after 3 memories app is asking me to upgrade...
ReplyDelete- Please help
I accidentally deleted a post. Is there anyway to retrieve it?
ReplyDeleteWhere are my memories stored if I do not use the icloud option? Something messed up on my computer and I can find the app, but all my previous memories are gone. Is there a way to restore them?
ReplyDeleteI run Reminisce on Mac 12.10.6 on 2 different computers. Both have been working flawlessly since I bought the app. Today the app crashes, repeatedly, on both computers as soon as I open it. The app reaches a a blank list with today's date before closing itself. The IOS version still runs fine, but I'd like to have the mac app back!
ReplyDeleteКупил Pro версию. Но всегда спрашивает - купить доступ. Каждый раз приходиться нажимать - восстановить. Очень не удобно. Что делать?
ReplyDeleteI have more than 40 entries so far, but right now I am unable to save a new entry that is made. It makes the new entry but upon restarting the app, the new entry is not saved anymore. Deleting an old entry didn't help either so the problem shouldn't be hitting any maximum limit.
ReplyDeleteCan you please help?
Has anyone had any communication from the developer (since the last reply here was 17 July 2017)?
ReplyDeleteHow do i delete an entry??
ReplyDeleteI purchased the Pro version for my Mac and iPhone. Working great on my iPhone, but the Mac version isn't recognizing that I've upgraded. I've hit the "restore" button and nothing happens. It will not save new entries, but it is syncing the entries from my phone. Very frustrating!
ReplyDeleteI have forgotten the password to the journal. I do not know how to retrieve. There is no option for "Forgot Password".
ReplyDeleteIs there any way to have more than 1 journal?
ReplyDeleteTrying to upgrade, but having problems
ReplyDeletei opened it this evening and everything is gone... any ideas?
ReplyDeletePlease contact us at arvistech.mac@gmail.com
DeleteI read that it was possible to link this App to our Apple Calendars. If so how to we do that? Thanks!
ReplyDeleteSorry. No, it is not possible to link the app with apple calendars.
Deleteexcuse me, icant remember my password at macbook... help me : (
ReplyDeleteIt is easy to reset your password. Just follow the below steps.
Delete1.Open Finder application.
2.Click Go in the top menu bar.
3.Select Go to Folder from the menu.
4.Copy and Paste the below file path,
~/Library/Containers/com.arvistech.reminiscejournal/Data/Library/Preferences/com.arvistech.reminiscejournal.plist
5.Then delete the file com.arvistech.reminiscejournal.plist
6.Restart your mac.
Now you can set the new password for the app. Your past journals will not be deleted. :)
Dear Could you please help us to make the Reminisce - Journal popular? Would you mind rating Reminisce - Journal?
https://itunes.apple.com/in/app/reminisce-journal/id1057091646?mt=12
If you still have any question please don't hesitate to contact us again.
Thanks
Arvis Tech
I had and paid for the app on my MacBook but when I uninstalled and installed it again all the data that I made for about 2 months deleted, is there any way of retrieving it?
ReplyDeletehave you got the data back?
DeleteI bought this app thinking that it was a way of separating diary records based on personal or business matters. I need to keep these separate for legal reasons and don't want my personal details recorded with my more open business dealings. For example, for tax purposes and professional registration as a teacher, I need to keep a diary of professional development activities. It would be impossible for me to reconcile the PD stuff if it is all jumbled up in my "went hiking in the forest" stuff. There is no user manual and I am unclear on what a "moment" is, and what to do with that obscure bit of information.
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ReplyDeleteHow to Delete Photo Library on Mac
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ReplyDeleteIs it possible to recover deleted/missing files?
ReplyDeleteIs the disappeared journals reappeared in the journal ?
DeleteI purchased both Mac version and IOS version of Reminisce, but the sync of journals written with mac and iPhone is not working. How can I fix this problem?
ReplyDeleteHi I tried to purchase the Pro version but after I select Yes in the "Would you like to upgrade to Pro Version?" dialog nothing happens. I tried to restart my Mac which gave me a prompt to sign in after the dialog which I confirmed with touch id. After the prompt there was also no follow up dialog...
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Fantastic and wonderful tutorial you just made there you should probably start a Youtube channel, and yeah do me a favor write a tutorial about Apple Mac Pro 2019 Preview
ReplyDeleteI forgot my password and I need to reset password. What is the simplest way to retrieve password?
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ReplyDeleteHi there, love the app! I've been using it for a couple years now, and it's been great. However this last week the find feature has completely stopped working, nothing at all, all find menu options grayed out. I tried deleting preference files, and deleting/reinstalling the app, but still not find. Any suggestions? Thanks for a cool product.
ReplyDeleteI purchased this app a few years ago and have written many journal posts. I have since switched computers and now, I cannot access my purchased app. Every time, I try to download the app, it downloads the free version that I cannot enter my password into. Help please?
ReplyDeleteHi, I lost my password.. How can I reset this program?
ReplyDeleteI've really been enjoying using this app but it has a few gremlins (time stamps and location tagging) and I'm disappointed to find that support seems to be non existent. I've tried emailing but no reply. This suggests that nothing will ever be fixed and the app will slowly fall into disrepair. Also, the IOS version has no search function which renders it useless as a journal. Wish I'd spotted that before I bought both versions.
ReplyDeleteI used Reminisce for a few years now. However, now, when I click to launch the app, it briefly "looks" like it's opening, then abruptly disappears. It never actually launches at all. I've had to reinstall the app every single time I want to journal.
ReplyDeleteMac OS Big Sur Version 11.2.3
Hi i have the same question, it doesnt work on Big Sur. Is an update coming? I hate to stop using this app. Thanks
ReplyDeleteHi, I have been using Reminisce and now when I open it a crash happens immediately on the Mac. If I delete it and reinstall it it opens. But then once it syncs with iCloud it then crashes on the next opening. Can you please help?
ReplyDeleteI agree. if you have an iPhone/iPad it still seems to work. I plan on rescuing all my entries from there and importing them (one by one - ARG!) to another app. I'm so disappointed that I invested and it's still being sold, but not being checked for bugs. That's disappointing.
ReplyDelete